We do not offer a pickup possibility. All orders come with free delivery within Vienna. Not offering a pickup possibility or an in-store service lets us work more flexible and efficient.

We are open by an appointment only. The vast majority of our projects are handled with our 24/7 online and phone support.

We always respond to all emails within a few hours - including weekends and holidays.

We accept credit cards (Visa, Mastercard and American Express), bankwire or simply cash on delivery.

Yes, all orders come with an invoice including your name and address. We can also send you a digital copy of it as .pdf

Yes, we have a mobile terminal and you can conveniently place a credit card payment.

You can call us simply at +43 - 1 - 33 275 88 - We also offer a WhatsApp support in order to save you international call costs. Please feel free to call us 24/7 - Vienna's time zone: CET (UTC+1) | Summer (DST) CEST (UTC+2)

Yes, all our employees speak English and German including our delivery staff.

We will happily provide you with an individual quote for your project. Please simply let us know key-details such as amount, paper quality, handling time...

Yes, we deliver to all locations within Vienna. We also offer to leave the order at the front-desk if your hotel offers a concierge service.

Yes, we have EXPRESS options for the majority of our printing products. Handling times can be as short as 1-2 hours.

Yes, we can deliver directly to your customers in Vienna. You will receive a signed delivery proof.

None. All orders are delivered by our own in-house delivery team!

Yes, we can remove all paperwork and invoices from the delivery if you want a direct delivery to your customers. Also we can offer to remove our logos from the shipping box and/or a box with your personal logo on it.

We deliver worldwide by Austrian Post or DHL. You can also arrange a pickup by your preferred courier service.

We accept all major ready-for-print filetypes such as .pdf .jpg .psd .tif - You can also submit your Microsoft Office files such as Powerpoint and we will convert them for you.

We will check all files before printing and may contact you if there are any issues. Slight corrections for a better printing result are automatically applied.

You can simply send us an e-mail with the file to info@xest.at - If your e-mail does not support to send large files you can simply upload it to any filesharing service such as wetransfer or dropbox. We also accept files over WhatsApp which is convenient if you have them on your mobilephone.

Primary we are offering printing services but we are happy to help you also in designing your ideas. Please contact our support team for further information at info@xest.at